PRIVACY POLICY
We are committed to protecting your privacy. Please review our Privacy Policy for more details.
YOUR ACCOUNT
Please maintain the confidentiality of your account (including username and password) and restrict access to any computer or other electronic device you use to access your account or complete a transaction.
RETURNS AND REFUNDS
If you demand a return and refund, please contact us before three (3) days after receipt of shipment. Original shipping and handling charges are non-refundable. Should you return any item to us, you are required to pay the return shipping and product value losses, if any. Orders may also be subject to a 5% restocking fee. All items returned must be shipped in our original packaging.
ORDERS
Items you purchase will generally be shipped to you via common carrier within three (3) business days of your cleared payment. If an order is expected to take longer to ship, we will advise you when the order is placed. Please track your package via the tracking number you receive. Completing any customs, security and/or signature procedures or claiming the package in a timely manner would be your responsibility .
SHIPPING INFORMATION
Please provide an accurate, current shipping address and be able to be physically present at that address when your shipment is scheduled to be delivered. In the rare event of a lost or stolen shipment, GoldwithCoin will work to locate the package and you must fully cooperate with any investigation authorities may conduct. For security and privacy purposes, we do not purchase insurance from the carrier.
Should a package be returned to us after a failed delivery (or pickup) attempt, and you are unable or unwilling to make new delivery arrangements, funds will be held pending instructions on where to deliver them. Alternatively, we may place unclaimed metals into an account we create for you at GoldwithCoin and store them at your expense.
When an order is confirmed, prices become locked-in and the order becomes a contractually binding agreement between the “buyer” and GoldwithCoin. Please keep in mind that customs and other duties are the customer’s responsibility.
REVIEWS AND COMMENTS
User reviews and comments are the opinion of others and are not the opinion of GoldwithCoin. GoldwithCoin is not responsible for the opinions of other users.
Please contact us for further details.